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            How to change my password?

            Created by Kiuey Support Representative, Modified on Tue, Nov 10 at 12:54 PM by Kiuey Support Representative

            change password, how to change my password, change my password, update password, edit password, new password, current password, password change, password strength, password requirements, profile, my profile, user profile, security

            OVERVIEW

            This article explains how to change the password of your Kiuey (PPAP Manager) account while you are logged in.

            Who is this for?  SuppliersInternal users

            IMPORTANT NOTES

            • You must be logged in to change your password. If you forgot it, see How do I Reset my Password?
            • You will need your current password to set a new one.
            • Your new password must be at least 12 characters long and its strength must be Strong or higher. It is also checked against known data breaches.
            • After the change you will receive a confirmation email. If you did not authorize the change, contact support immediately.

            WHO CAN DO THIS

            Supplier contact: Can change their own password.

            Internal user: Can change their own password.

            Steps

            1

            Open your profile

            After logging in, go to the navigation bar at the top, hover over your user name and click Profile.

            2

            Enter your passwords

            In the Change password section, enter your current password in Password, your new password in New Password, and type it again in Confirm password.

            3

            Check the password requirements

            When you click New Password, a tooltip shows the requirements. While you type, it also shows the password strength; both requirements must be met (12+ characters and Strong or higher).


            4

            Click “Edit password”

            Once the requirements are met and both new password fields match, click Edit password.

            5

            Confirm the update

            If the change is successful, you will receive a confirmation email. If you did not authorize this change, contact support immediately.


            Need more help?

            If you have any questions or concerns, please contact Kiuey Support by submitting a ticket or through any of our support channels. Our team will be happy to assist you.

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